Privacy Policy
Effective Date: 08/12/2025
Introduction
Welcome to Creed Branson, Clarity Coach DBA Total Quality Leadership, Clarity Coaching. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information through our coaching, consulting, and messaging services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect the following personal information from you:
Name
Email address
Phone number
Billing information
Professional background and career information
Coaching goals and objectives
Usage Data
We automatically collect information about your interaction with our services, including:
IP address
Browser type
Pages visited
Time spent on pages
Click-through rates
Service engagement metrics
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity and store certain information. You can manage your cookie preferences through your browser settings.
How We Use Your Information
Provide and Improve Services
To deliver the coaching and consulting services you have requested
To personalize and improve our programs
To monitor and analyze usage and trends
To assess coaching progress and effectiveness
Communication
To contact you with newsletters, coaching materials, or promotional information that may be of interest to you
To respond to your inquiries and provide customer support
To schedule sessions and send reminders
To send text messages for appointment confirmations, reminders, and promotions (see Messaging Policy below)
Legal Obligations
To comply with legal requirements and protect our rights
Messaging & Communication Privacy
We may send SMS/text communications to you for purposes such as appointment reminders, updates, or promotional offers.
Sample messages include:
“Hi [First Name], your appointment at Clarity Coaching is confirmed for [Date/Time]. Reply STOP to unsubscribe.”
“Hi [First Name], here’s your reminder for your coaching session tomorrow at [Time]. Reply STOP to unsubscribe.”
“Hi [First Name], we have a special offer for you this week at Clarity Coaching! Click here: [Link] Reply STOP to unsubscribe.”
Opt-In:
Customers give explicit permission to receive text messages via Facebook lead forms or other opt-in methods.
Opt-Out:
All messages include opt-out instructions: “Reply STOP to unsubscribe.”
How We Share Your Information
Third-Party Service Providers
We may share your information with third-party service providers who assist us in delivering our services. These providers are required to protect your information and may only use it for the purposes we specify.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests.
Your Choices
Access and Update Your Information
You can access, update, or delete your personal information by contacting us at [email protected].
Opt-Out of Marketing
You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.
Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website at www.creedbranson.com with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Creed Branson, Clarity Coach
DBA: Total Quality Leadership, Clarity Coaching
10415 S Rose Edge Lane
Bonne Terre, MO 63628
Phone: (314) 403-0405
Email: [email protected]
Website: www.creedbranson.com